Returns Policy

Thank you for choosing to shop with us at 28 Ruby Lane.

We are sure you will love you items as much as we do, however if for some reason you are not totally satisfied with your purchase the following conditions apply:

  • We will accept an exchange or refund on full priced items.

  • Items are to be returned within 14 days of purchase and must be unused and in the same condition as you received them.

  • You are responsible for all fees related to the return of your purchase.

  • We will not accept exchange or refund on sale or clearance items.

If you have any questions regarding an exchange or refund you can contact:

Debbie 0418 641 030

Tegan 0438 283 451

sales@28rubylane.com.au